Privacy Policy

We are committed to respecting your privacy. Contact us if you have any questions or concerns regarding the use of your personal data, and we will be happy to assist you.

By using this site or our services, you agree to the handling of your personal data as described in this document.

Table of Contents

1. Definitions Used in This Document
2. Data Protection Principles
3. Your Rights Regarding Your Personal Data
4. The Data We Collect
5. How We Use This Data
6. Who Has Access to This Data
7. How We Secure Your Data
8. About Cookies
9. Contact Us

Definitions

Personal Data – any information relating to an identified or identifiable natural person.

Processing – any operation or set of operations performed on personal data.

Data Subject – a natural person whose personal data is processed.

Child – a natural person under the age of majority.

Data Protection Principles

We are committed to adhering to the following data protection principles:

• Processing of your data is lawful, fair, and transparent. Our data processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you with information regarding processing upon request.
• Processing is limited to the purpose. Our processing activities fit the purpose for which personal data was gathered.
• Processing is done with minimal data. We only collect and process the minimum amount of personal data required for any purpose.
• Processing is limited with a time period. We will not store your personal data for longer than needed.
• We will do our best to ensure the accuracy of the data.
• We will do our best to ensure the integrity and confidentiality of data.

Your Rights Regarding Your Data

The data subject has the following rights:

1. Right to information – you have the right to know whether your personal data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
2. Right to access – you have the right to access the data collected from or about you. This includes your right to request and obtain a copy of your personal data gathered.
3. Right to rectification – you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.
4. Right to erasure – in certain circumstances, you can request for your personal data to be erased from our records.
5. Right to restrict processing – where certain conditions apply, you have the right to restrict the processing of your personal data.
6. Right to object to processing – in certain cases, you have the right to object to the processing of your personal data, for example, in the case of direct marketing.
7. Right to object to automated Processing – you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
8. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if it is feasible, as a direct transfer from one processor to another.
9. Right to lodge a complaint – in the event that we refuse your request under the rights of access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
10. Right for the help of a supervisory authority – you have the right to seek the help of a supervisory authority and the right to other legal remedies such as claiming damages.
11. Right to withdraw consent – you have the right to withdraw any given consent for the processing of your personal data.

The Data We Collect

Data you have provided us with

This might be your email address, name, billing address, home address, etc. – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with to contact you or to fulfill your request.

Information automatically collected about you

This includes information that is automatically stored by cookies and other session tools. For example, your IP address. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners

We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information

We might gather information about you that is publicly available.

How We Use Your Personal Data

We use your personal data in order to:

• Fulfill an obligation under law or contract
• Contact you and communicate with you when you contact us.

We use your personal data on legitimate grounds and/or with your consent.

We process your personal data in order to fulfill obligations arising from law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data gathered and to use any such data. We will use data outside the scope of this policy only when it is anonymized. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than required by law.

We might process your personal data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

• The link between purposes, context, and nature of personal data is suitable for further processing.
• The further processing would not harm your interests and there would be appropriate safeguards for processing.

We will inform you of any further processing and purposes.

Who Else Can Access Your Personal Data

We do not share your personal data with strangers. Personal data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our business partners:

• Netlify

We only work with processing partners who are able to ensure adequate protection of your personal data. We disclose your personal data to third parties or public officials when we are legally obliged to do so. We might disclose your personal data to third parties if you have consented to it or if there are other legal grounds for it.

How We Secure Your Data

We do our best to keep your personal data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks. All our computers are equipped with up-to-date antivirus software.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and Other Technologies We Use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements, and to collect information about users. This is done in order to personalize and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

• Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies do not collect any personal information.
• Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and email in comment forms so you don’t have to re-enter this information next time when commenting.
• Analytics cookies – these cookies are used to track the use and performance of our website and services.

You can remove cookies stored in your computer via your browser settings. You can also control some third-party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use PostHog to measure traffic on our website.

Contact Us

Cassiopée SARL 16 rue Pierre Simon Laplace, 14950 Beaumont-en-Auge

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy. The last modification was made on 07/11/2024.